Support Channels

  • 1 hour ticket response time

  • A one hour Inquiry Answer Warranty

  • Our customer help Department is on duty day–and–night to take care of each of your support demands. Each ticket you post to us is going to be taken care of within maximum one hour. If your issue calls for the help of an admin, we are going to address the ticket to the person on duty and will inform you that the problem will soon be resolved.

  • Top quality support service

  • Top–quality Client Support Service

  • We are working for you around the clock to give you advices and tech support and also to help you with any difficulty that you could possibly stumble upon while monitoring your virtual server. We’ll aid you with all installed in advance packages, like your OS, server administration panel (dependent upon the VPS type) and the Web Site Control Panel made entirely by our developers.

  • Intuitive help center

  • A Descriptive Help Zone

  • In the Web Site Control Panel that is available for free in your virtual server, you’ll find an insightful Help zone, that includes everything you should learn about administering your web–sites and apps. We have integrated a wide range of how–to reports and video courses that present the important web site maintenance responsibilities in an understandable form.