Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • The Help section included in your Web Site Control Panel features a collection of help articles and commonly asked questions. Aimed at resolving any common problem that you might possibly encounter, they are compiled by our support team of accomplished techs.

  • Top quality support service

  • Instructional Video Clips

  • We have prepared a collection of educational video tutorials that detailedly show how to handle a common issue connected with your Linux shared web hosting account. You’ll find the tutorials in the Help Center section.

  • Intuitive help center

  • A 1–Hour Ticket Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24/7/365 customer support service and a 60–minute response time guarantee. Our seasoned technicians will be online for you day and night to reply to your queries and to deal with any problem that you might stumble upon. Just submit a tech support ticket from the Help Center section and we’ll get back to you in no time.