A 99.9% Server Uptime
We have built our shared web hosting system using stable hardware components and heavily customized software. Our sysadmins have installed a modified version of SELinux on all our machines to guarantee utmost protection and reliability. We have added several anti–DoS devices along with powerful firewalls to make sure our internal network is impregnable and safe.
All Linux shared web hosting packages come with a 99.9% server uptime guarantee. And no matter which datacenter you pick, the uptime guarantee remains the same.
A 99.9% Network Uptime
When you set up your very own cloud hosting system, it’s vital to also set up your own network infrastructure. This is the reason why we set up a custom internal network in all our data centers. Based on top–quality Juniper routers and switches, our internal network allows for shockingly fast data transfer rates and is completely redundant.
Because of this, you will enjoy a 99.9% network uptime in our USA based data center, in our United Kingdom based data center, in our Finland based data center, in our Eastern Europe based data center and in our Australia based data center, regardless of which web hosting offer you’ve chosen.
A 30–Day Money–Back Guarantee
Just like with every other service, when it’s your hard–earned cash on the line, you can’t feel truly safe. This is the reason why, with each of our cloud hosting plans our company offers a 30–day money–back guarantee. In case you don’t feel satisfied with our hosting service or in case you wish to use a bit more robust web hosting solution, such as a Linux VPS web hosting or a Linux dedicated servers hosting – you’ll receive your money back in full, without secret costs or refund taxes.
24/7 Technical Support
If you happen to run a hosting company, your customer service technicians are of crucial importance. This is exactly why we’ve attentively selected a very accomplished group of support engineers, each with lots of years of training behind his back. With their help, our company offers 24x7 support with all our hosting services.
And not just that, our company offers a 1–hour response time guarantee. All tech support inquiries are replied to in less than 60 minutes and our average support ticket response time is well under twenty minutes!