Installation and Troubleshooting
Find what the Installation & Troubleshooting feature available together with the Virtual Private Servers and the dedicated servers entails.
Besides having more resources, a reason why you may get your own server and use it instead of a shared web hosting plan is the fact that you could install and run a wide selection of software. With a shared account, you'll be able to use applications, that do not need root access and aren't installed server-side, so when you require certain software for your websites, you cannot set it up on a shared web server. This is not the situation with a server of your own where you are able to install anything you would like. The downside is that you may not have much experience and taking care of your own server is more complex that managing a shared web hosting account in which the company manages most things. This is why we offer one more service for our server plans called Installation & Troubleshooting and you can make use of it any time that you experience any issues with the management of your hosting server.
Installation and Troubleshooting in VPS Web Hosting
The upgrade features an hour of custom work on your server, so in case you get any of our virtual private servers
solutions, you'll be able to benefit from this service and have our administrators carry out a variety of tasks that you can not perform yourself or you simply have no time. They can install and set up any piece of third-party software for you in the event that the installation is complicated or they can troubleshoot any application that doesn't work properly for some reason. You could add the upgrade to your plan as many times as you would like depending on the time needed for a given task and its complexity. Any remaining time will remain available in your account for the future and you'll be able to see how many minutes are left in your billing CP. Our Managed Services upgrade features half an hour of custom work on your server as well, but if you need more than that, you may always add the Installation & Troubleshooting upgrade with a couple of mouse clicks through the billing area.
Installation and Troubleshooting in Dedicated Servers Hosting
You may add the upgrade to any one of the Linux dedicated servers hosting
that we offer at any time that you need it. In the event that you need any custom work from our administrators as soon as your server is set up, you can acquire the upgrade during the server signup procedure, or if you need something to be executed afterwards, you could add the upgrade from your billing Control Panel. The Installation & Troubleshooting service includes 1 hour of work from our admins on your server, so in case you come across any problems to install a third-party software or some application gives errors and doesn't work the way it ought to, our professionals shall help you in a very timely manner. If a task takes less than sixty minutes, the rest of the time will be available for future tasks and you will be able to see it in the billing area. This upgrade is suitable if you do not have much experience with managing a server or if you use our Managed Services upgrade, but you exhaust the 30 minutes custom work it includes.