Q: What does the web site migration service consist of? Will my website be secure?
A: The web site migration service that we are offering is free (within a certain limit). We’ll move your website(s) to our enterprise–level cloud hosting platform without you needing to do anything. We know from experience that switching hosting providers can result in lost info and undesirable downtime. That is the reason why we will do all that for you at no cost!We have practiced administrators whose only task is to ensure that your site works precisely as it did on your old web hosting platform. The administrators are well–versed in transferring custom–built sites, as well as sites that are based upon famous scripts such as WordPress and Joomla™.
Q: Just how long will the website migration process take?
A: We try to implement all web site migrations as quickly as possible. Nonetheless, we don’t have a fixed time frame for website migrations. There are certain factors that you have to consider – the actual size of your web site and the workload of our website migration team, etc. We constantly strive to perform each migration within 48 hours. With smaller web sites, our team usually manages to finish in under 24 hours.
Q: Do you need something from me before you begin transferring my website?
A: Yeah. We’ll require the name of the web site that you want us to migrate. We will also need a means to log in to your old hosting account so that we can get the content pertaining to your web site.
Q: I give you access to sensitive data. How can I be sure that you won’t abuse it?
Q: Will there be any downtime for my site?
A: Your website will work exactly like it did before with your previous hosting provider. As soon as we have completed the transfer, your site will be configured to work on our platform and we’ll alert you to preview it. If everything is functioning properly, all you will need to do is change the NS resource records pertaining to your domain. Your site will be transferred over to us with no downtime whatsoever.
Q: Will my current hosting provider have to do anything?
A: While we move your website content, your hosting provider will not be aware of the transfer at all. We won’t contact them in any way.
Q: Which web hosting platforms do you support?
A: Yup. We support all traditional Linux–based hosting platforms. We don’t support Windows–powered hosting platforms, because we do not provide Windows web hosting services ourselves.We also do not support proprietary site building and administration interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.